“No Return Policy:
At Mistiana, we prioritize the satisfaction of our customers while maintaining the integrity of our business operations. With this commitment in mind, we have implemented a no return policy to ensure fairness and transparency in all transactions.
Once a purchase is made, it is considered final. We do not offer returns, exchanges, or refunds under any circumstances, including but not limited to:
- Change of mind or personal preference.
- Incompatibility with other items or systems.
- Incorrect product selection or ordering errors.
- Damage incurred after the product has been received.
- Items deemed non-defective by our quality assurance team.
We encourage our customers to conduct thorough research, ask questions, and carefully review product specifications before making a purchase. Our dedicated customer service team is available to provide assistance and address any concerns prior to completing your order.
In the rare event that an item is received damaged or defective, please refer to our shipping and warranty policies for instructions on reporting and resolving such issues.
By proceeding with a purchase from Mistiana, you acknowledge and accept our no return policy. We appreciate your understanding and continued support.
Thank you for choosing Mistiana for your product/service needs.”
Need help?
Contact us at helpdesk@mistiana.com for questions related to refunds and returns.